Privacy Policy

Last updated: 7 June 2026

This Privacy Policy explains how Karmukh (“Karmukh”, “we”, “us”) collects, uses, and protects personal information across our website and our partner application (the “Service”). By using the Service you agree to the practices described here.

Information we collect

  • Account details — your name and email address, used to create and secure your account and to sign you in (by password or Google).
  • Operational data — the business records you enter in the app (such as batches, dispatches, invoices, expenses, and notes) and the actions you take.
  • Photos and documents — files you choose to attach to a record, for example delivery or dispatch proof.
  • Location — only when you capture a photo and choose to geotag it, to record where that photo was taken. We do not track your location in the background.
  • Technical data — basic request and device information needed to operate the Service securely and reliably.

How we use information

We use information solely to provide and improve the Service — managing the produce workflow, logistics, billing, expenses, and reporting; securing accounts; and supporting you. We do not sell your data and do not share it with third parties for advertising.

Storage and security

Data is stored on servers operated for Karmukh and is transmitted over encrypted HTTPS connections. Access is restricted to authenticated users with the appropriate role, and we apply reasonable safeguards to protect it.

Data retention and deletion

Business records are retained for as long as the account is active or as required for our legitimate operations and legal obligations. To request access to, correction of, or deletion of your personal data, contact us at the address below and we will respond within a reasonable time.

Children

The Service is a business tool intended for users aged 18 and over and is not directed at children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date above. Continued use of the Service after a change indicates acceptance of the updated policy.

Contact us

Questions about this policy or your data? Email hello@karmukhcompany.in.